european-union

The first and only hostel upsell & check-in app.

Happier guests, better reviews and more revenues.

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How can Guestbuddy help your hostel?

Hospitality is a simple equation. The more value you create for your guests, the more value they create for you. Hostel reputation is the key driver of your success. Better reviews mean more guests and greater hostel success. Guest satisfaction is where everything starts. Research shows that guests are looking for more than just a bed. They want to experience more. That’s where Guestbuddy comes in. A mobile app that takes hostel hospitality to another level, by creating value for both you and your guests.

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Grow revenues from extra services

Promote tours, room upgrades, late check-outs and more, with beautiful content in the mobile app. Accept or reject guest requests!

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Pre-arrival check-in

Let guests check in on their phones, and push this data to your PMS. No more long lines of tired guests. Make check-in convenient and error-free.

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Create hostel travel guide

Answer your guests’ questions before they arrive. Help them find the tastiest food truck, the best local musician, or the closest bar. Stand out and give your guests an unforgettable experience!

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Be fun. Hostel social network

Help guests meet new people and make memories. Foster this social spirit, by making it easy for guests to chat and plan activities on your private hostel wall.

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Collect more guest reviews

Monitor guest satisfaction. Customize forms that are easy for guests. Push reviews to Tripadvisor, and learn about unhappy guests instantly.

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Accept online payments

Trigger custom deals, take online payment and incentivize early payments. All data is automatically pushed from the app to your PMS.

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Schedul push notifications

Reach your guests efficiently on mobile phones. Send the right message for the right people at the right time. Enable individual or group chat.

communication

Integrate with PMS

Exchange data with your PMS or channel manager. Guest details, booking notes, payments or guest requests are automatically updated.

time-for-a-change
Many hostels face at least one of the challenges in the table below. With Guestbuddy, we can change the status quo. The app makes it seriously easy to overcome these common problems.
Before Guestbuddy After Guestbuddy
Low or inconsistent sales of extra services Better exposure of services, increased sales
Bombarded with guest emails Fast and direct contact with guests
Unanswered guest questions, busy reception 24/7 in-app travel tips prepared by you
Frustrated guests in the check-in line Quick check-in, happy guests
Clunky communication, slow hostel life Engaged and active hostel community
Sporadic online reviews Instant reviews, more feedback

Meet Ana,
your next guest.

Together with the booking confirmation, Ana gets a link to your hostel app.

A great first impression!

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Guestbuddy helps Ana discover the city even before the arrival:

‘Cafe closest to the hostel?’
‘Where can I eat something traditional?’
‘How to get to the Old Town?’

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7 days before arrival, Ana gets a push notification about a City Tour.

Why not? It’s at her fingertips.

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3 days before arrival, Ana checks in online exactly as she did before taking the plane!

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Time to fly! While Ana waits for the plane, she scrolls through a list of events and fellow guests in the hostel.

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On the hostel wall, Ana spots a post from
Leo. He’s inviting everyone to a local pub
for his birthday. 

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High five!

Ana has just left you a 5-star rating on Tripadvisor from Guestbuddy!

Keep up the good work.

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Benefits on both sides:

The app makes your job easier while also improving their experience.

Guestbuddy promises to hostels: Guestbuddy promises to travellers:
We’ll help you grow your sales revenue You’ll be guided throughout your stay
We’ll help you get more reviews You’ll be never feel lost or lonely
We’ll help you get instant guest feedback You’ll get notified about everything throughout your stay
We’ll improve communication with guests You’ll get direct access to extra services and deals
We’ll facilitate your online check-in & payments You’ll get to be part of the hostel community
We’ll help you shine! You’ll feel taken care of!

Easy for hostels. Easy for guests.
Ready to get started?

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